What’s the right approach to automation, to make processes more efficient?
Using both ITSM and UC can put pressure on the Voice and Network operations team to cobble together homegrown systems and processes for everything from user creation to day-to-day management.
What you’re left with is a system full of errors, and an operations team that spends its days fighting fires on several fronts.
If this sounds familiar, or you fear it could soon become a reality, this webinar is here to help!
Find out how Kurmi Software can make it simple!
Kurmi provides a single point of integration between ServiceNow and 20+ UC systems (Cisco CUCM / Unity / IM&P / Webex Teams / Webex Meetings, UCCX, Microsoft 365 /Teams andAvaya).
Kurmi has teamed up with ServiceNow, the number-one Cloud-based ticketing solution for technical management support of projects, teams, and customer interaction. The pairing has created a fully-automated provisioning tool for reading ServiceNow tickets and operating them in Unified Communications & Collaboration environments with Kurmi Software.