How to think about automation to increase process efficiency?
If you use both ITSM and UC can puts pressure on Voice and Network operations team to cobble together homegrown systems and processes for everything from user creation to day-to-day management.
What you’re left with is a system full of errors, and an operations team that spends its days fighting fires on several fronts.
If this sounds familiar, or you fear it could soon become reality, this webinar is here to help you!
Find out how Kurmi Software can make it simple!
Kurmi provides a single point of integration between ServiceNow and 20+ UC systems (Cisco CUCM / Unity / IM&P / Webex Teams / UCCX, Skype for Business, Avaya, Genesys).
Kurmi has teamed up with ServiceNow, the number-one Cloud-based ticketing solution for technical management support of projects, teams, and customer interaction. The pairing has created a fully-automated provisioning tool for reading ServiceNow tickets and operating them in Unified Communications & Collaboration environments with Kurmi Software.